Construction Site

It takes less time to do things right
than to explain why you did it wrong.

Henry Wadsworth Longfellow

What you need to know about competition
and consumer law

Contact us

Have a question or want to make a complaint?

Call us on 0800 943 600 or email us.

Before you get in touch, please take a minute to check we are the right agency to deal with your issue.

We enforce three key pieces of competition and consumer legislation:

  • Commerce Act
  • Fair Trading Act
  • Credit Contracts and Consumer Finance Act.

We provide guidance to businesses and consumers to help them understand the legislation we enforce and how we work.

If you are worried about coming forward to make a complaint, you can request that we keep your identity and/or the information you provide confidential. We won't disclose your identity and/or information unless you say we can or we are required to by law. If confidentiality is a concern for you, then you should raise it with us straight away.

If you have any comments, suggestions or feedback about this site, we'd love to hear from you.